Logistics


Capabilities

Famar is the leading provider of pre-wholesale distribution services to the Greek pharmaceutical, OTC and Health and Beauty markets, offering best-in-class logistics solutions, at competitive market prices. With over 2.3 billion euros of product value distributed annually, we are continuously increasing our leading market share through superior, flexible service.
Famar’s distribution centers ensure accurate and effective results, meeting the GWP/GDP requirements set by the EU, while maintaining compliance to local (country) legislation for the safe and appropriate storage of products. More specifically you will find: 

  • Access Control systems
  • Security Protection (24 Hours / 365 days per year)
  • Automated Fire detection / protection systems 
  • CCTV surveillance
  • Temperature controlled storage and distribution
  • Environmental safety system   

 

All logistics processes operate under SAP and have been expressly designed to promote quality, cost and service. Our experienced, well-trained and customer-driven teams are focused on continuous improvement across entire value chains.

Services 

Services offered include: 

i. Total inbound handling: Inbound handling of palletized products, inspection of the condition of received items, quantity check, lot and expiration dates control.

ii. Electronic data support: Definition and integration of the appropriate interface according to the customer’s information system.

iii. Labeling: According to local legislation and specific customer needs. 

iv. Secondary packaging for consumer products

v. Order taking : Dedicated call center managing passive and active order taking. With customized designs based on specific requirements, received orders may be automatically executed or sent to our customers for review.

vi. Picking:
Processing and execution of individual orders in respect to FE-FO (First Expired First Out) or FI-FO (First In First Out). Our know-how in bulk, box and item picking as well as cold chain, samples and documentation management creates a seamless platform across many distribution models.

vii.Total Outbound handling: Extensive-Transportation service covering all Greece

viii. Cold chain management :The use of validated cold rooms, insulated containers and refrigerated trucks together with constant temperature monitoring, provide a robust solution in compliance with the latest regulatory requirements.

ix. Reverse logistics: Collection, receipt, control and classification of returned goods based on customer’s instructions and Q.A. policies. Cross-Docking:

x. Debt – cash collection on delivery: Collection of payments on delivery shipments according to the customer’s commercial policy.

xi. High value services: Advanced services for specific products providing enhanced monitoring and handling from goods receipt to delivery.

xii. Track & trace of delivery order:On line Proof of Delivery (ePOD) is available through our Track & Trace web-portal. The Track & Trace system provides authorized access for the real time monitoring of orders.

xiii. Inventory control

xiv. Wide range of statistical reports, KPI’s